Jewelry Warranty Policy | Tyche Luck
Tyche Luck Jewelry Warranty Policy
At Tyche Luck, we have complete confidence in the quality of our jewelry. Because of this, we proudly offer a one-year warranty on all full-price items purchased from our store. This jewelry warranty policy is designed to provide our customers with peace of mind when investing in our unique pieces. We want you to feel secure knowing that your beautiful rings, bracelets, necklaces, and other items are protected against defects.
Coverage Under the Jewelry Warranty Policy
Our warranty covers breakage or malfunction resulting from normal wear and tear. This applies only to defects related to materials and workmanship. The coverage is issued exclusively to the original purchaser of the jewelry. It ensures that any faulty item will be repaired or replaced under the terms of our policy.
Please note that the warranty only applies to products that have not been altered or damaged due to the recipient's fault. If the jewelry has been changed in any way or suffered damage beyond normal use, the warranty will no longer be valid. Our dedicated team of jewelry professionals carefully assesses this in each warranty claim.
Repair and Replacement Terms
Under this jewelry warranty policy, we promise to repair or replace any defective Tyche Luck jewelry. The replacement will feature the same or a similar style subject to availability. However, this service is limited to one-time use per item. Please remember, final sale items, samples, limited editions, or sale products are not eligible for repair or replacement under this policy.
Important Details About Our Jewelry Warranty Policy
We want our customers to understand the finer points of our warranty policy. This information helps you avoid any confusion should you need to use our services. Please review these important warranty terms carefully.
- The customer is responsible for any shipping charges related to warranty repairs or replacements.
- We reserve the right to void the warranty on any item that shows signs of modification, abuse, or damage beyond normal wear, as deemed by our experts.
- Our jewelry warranty policy does not cover lost or stolen items.
- When bracelets and rosaries require re-stringing, all beads, including the pendant, must be included for service.
How to Initiate a Warranty Claim
If you believe your jewelry item requires repair under this warranty, please contact us promptly. You need to send an email to postmaster@tycheluck.com. Include your order number and a clear photo of the damaged item. Our team will then guide you through the next steps in the repair process.
This process helps us ensure that your ring, necklace, or bracelet is evaluated thoroughly and handled professionally. Following these steps allows us to maintain the high standard of service our customers expect from Tyche Luck and our jewelry stores.
Additional Notes on Jewelry Care and Warranty Limitations
We highly recommend taking proper care of your jewelry to prevent damage or undue wear. Our jewelry warranty policy aims to support you, but the best way to enjoy long-lasting beauty is by handling your pieces with care. Avoid harsh chemicals, extreme impacts, and improper storage to maximize their lifespan.
Remember, this warranty is a commitment from Tyche Luck to stand behind the craftsmanship of every product. However, it is not a substitute for normal maintenance or accidental damage coverage. Our team at Tyche Luck is happy to answer any questions about caring for your rings, bracelets, and necklaces.
Why Our Jewelry Warranty Policy Matters
Choosing Tyche Luck assures you are buying from a jewelry store that values quality and customer satisfaction. Our jewelry warranty policy underscores our dedication to providing you with beautiful, reliable pieces. It ensures you receive support if any manufacturing defects occur. This policy distinguishes us among jewelry stores by offering clear protection and guidance on your jewelry investments.
We encourage all customers to familiarize themselves with this policy before making a purchase. Understanding the scope and limitations will enhance your shopping experience, providing confidence in every ring, bracelet, necklace, and accessory you buy from us.